IT Resource Page | MCTC

IT Resource Page

In order for the IT Department to better help you, please submit a support ticket.

HelpDesk Portal

Download Teams

  1. You can download the program from the button above.
  2. Once you have downloaded the installer, double-click it to start.
    • The program installs fairly quickly and doesn't give any options.
  3. Once it has finished installing, you may need to sign-in with your KCTCS account.
  4. On the left, you can see two main features.
    1. "Chat" is very similar to Skype's chat. You can send text messages and start video calls.
    2. "Calendar" will pull your Outlook meetings and will also have any Teams meetings you are in.

If you need any assistance with this, please submit a work order to the HelpDesk Portal.

Here is a brief tutorial on how to create a Microsoft Teams meeting in Outlook and webmail.

  1. Open Outlook and click “New Items” at the top left. Then click “Teams Meeting”.
  2. A window will pop-up and you will have to enter all the normal meeting information and click "Send" when finished.
  3. Once people have accepted your meeting, it will show up in their Outlook calendar (and yours).
  4. The meeting can be joined by double-clicking the meeting in your calendar and then clicking the "Join Microsoft Teams Meeting" link.

The process to create a Teams meeting through webmail is just as simple.

  1. While in your webmail, find the calendar icon in the bottom left and click it.
  2. Next, click the “New Event” button located on upper left of the calendar page.
  3. This will bring up the New Event page. Enter your invitees, date, and time.
  4. Midway down the invitation page, click the “Add Online Meeting” icon. This brings up a dropdown list. Click “Teams Meeting”. Then send your invitation.

If you need any assistance with this, please submit a work order to the HelpDesk Portal.

  1. Move your mouse to the bottom right of the desktop, and click on the wireless symbol. This will bring up all available wireless connections in your area.
  2. Find KCTCS-STUDENT-GUEST and click on the connect button. 

NOTE: Please remember that this is not a secure network so please refrain from accessing personal information such as shopping and banking.